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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

Kaseya BMSSyncro2 of 3 products
Kaseya logo

Kaseya BMS

by Kaseya

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Syncro logo

Syncro

by Syncro

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Overview

What it is

Kaseya BMS

Free trial available. Kaseya BMS by Kaseya offers ticket management and contract billing. Compare features, use cases and leading IT Service Management alternatives.

Syncro

Syncro: automated endpoint monitoring, automated OS and third-party patching and remote desktop control. Built for MSP business automation. Compare PSA alternatives.

Product type

Kaseya BMS

Professional Services Automation Platform

Syncro

Unified Cloud RMM & PSA Platform for MSPs

Best for

Kaseya BMS

MSPs, IT Service Providers, IT Service Companies

Syncro

Managed Service Providers (MSPs), IT Consulting, Computer Repair, IT Support, Technology Consulting

Pricing

Pricing model

Kaseya BMS

Contact Vendor

Syncro

Contact Vendor

Free trial

Kaseya BMS

Free trial: yes

Syncro

Free trial: yes

Deployment

Deployment options

Kaseya BMS

SaaSCloud

Syncro

SaaSCloud

Deployment details

Kaseya BMS

Cloud (SaaS); Multi-tenant cloud SaaS

Syncro

Cloud SaaS; Cloud SaaS

Data residency

Kaseya BMS

US; EU; APAC

Syncro

United States; Australia

Key features

What it offers

Kaseya BMS

  • Ticket management
  • Contract billing
  • Time tracking
  • Project management
  • Customer portal
  • CRM
  • PSA
  • IT Service Management

Syncro

  • Automated endpoint monitoring
  • Automated OS and third-party patching
  • Remote desktop control
  • PowerShell scripting automation
  • Integrated ticketing and billing
  • Real-time asset tracking
  • MSP business automation
  • Remote endpoint management

Platform & access

API access

Kaseya BMS

API access: yes

Syncro

API access: yes

Single sign-on (SSO)

Kaseya BMS

SSO: yes

Syncro

SSO: yes

Role-based access (RBAC)

Kaseya BMS

RBAC: yes

Syncro

RBAC: yes

Multi-tenant

Kaseya BMS

Multi-tenant: yes

Syncro

Multi-tenant: yes

Mobile app

Kaseya BMS

Mobile app: no

Syncro

Mobile app: yes

Supported platforms

Kaseya BMS

IT service managementTicketingBilling

Syncro

Windows endpointsmacOS devicesCloud portal

Compliance

Kaseya BMS

SOC 2GDPR

Syncro

SOC 2 Type IIGDPR

Integrations & coverage

Integrations

Kaseya BMS

Kaseya VSAIT GlueQuickBooksXero

Syncro

WebrootBitdefenderAcronisSplashtopQuickBooksXeroStripePax8

Industries

Kaseya BMS

MSPsIT Service ProvidersIT Service Companies

Syncro

Managed Service Providers (MSPs)IT ConsultingComputer RepairIT SupportTechnology Consulting

Regions

Kaseya BMS

Global

Syncro

Global

Vendor

Company

Kaseya BMS

Kaseya

Syncro

Syncro

Headquarters

Kaseya BMS

Miami, Florida, USA

Syncro

Seattle, Washington, USA

Company size

Kaseya BMS

5,000+

Syncro

201-500

Founded

Kaseya BMS

2000

Syncro

2017

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