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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

Kaseya BMSPulseway PSA2 of 3 products
Kaseya logo

Kaseya BMS

by Kaseya

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Pulseway logo

Pulseway PSA

by Pulseway

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Overview

What it is

Kaseya BMS

Free trial available. Kaseya BMS by Kaseya offers ticket management and contract billing. Compare features, use cases and leading IT Service Management alternatives.

Pulseway PSA

Evaluating Pulseway PSA? See how this PSA tool handles time tracking and client project management, where it fits best and which alternatives to compare.

Product type

Kaseya BMS

Professional Services Automation Platform

Pulseway PSA

Integrated Service Desk Ticketing & Time Billing

Best for

Kaseya BMS

MSPs, IT Service Providers, IT Service Companies

Pulseway PSA

MSPs, Technology Support Teams

Pricing

Pricing model

Kaseya BMS

Contact Vendor

Pulseway PSA

Contact Vendor

Free trial

Kaseya BMS

Free trial: yes

Pulseway PSA

Free trial: yes

Deployment

Deployment options

Kaseya BMS

SaaSCloud

Pulseway PSA

SaaSCloud

Deployment details

Kaseya BMS

Cloud (SaaS); Multi-tenant cloud SaaS

Pulseway PSA

Cloud (SaaS); Mobile App; Cloud SaaS; Mobile app

Data residency

Kaseya BMS

US; EU; APAC

Pulseway PSA

US; EU; Global

Key features

What it offers

Kaseya BMS

  • Ticket management
  • Contract billing
  • Time tracking
  • Project management
  • Customer portal
  • CRM
  • PSA
  • IT Service Management

Pulseway PSA

  • Integrated service desk ticketing
  • Automated contract billing
  • Time tracking
  • Client project management
  • IT Service Management
  • PSA
  • Service Desk
  • Ticketing & Billing

Platform & access

API access

Kaseya BMS

API access: yes

Pulseway PSA

API access: yes

Single sign-on (SSO)

Kaseya BMS

SSO: yes

Pulseway PSA

SSO: yes

Role-based access (RBAC)

Kaseya BMS

RBAC: yes

Pulseway PSA

RBAC: yes

Multi-tenant

Kaseya BMS

Multi-tenant: yes

Pulseway PSA

Multi-tenant: yes

Mobile app

Kaseya BMS

Mobile app: no

Pulseway PSA

Mobile app: yes

Supported platforms

Kaseya BMS

IT service managementTicketingBilling

Pulseway PSA

Pulseway RMMQuickBooksXeroMobile AppsWeb Portal

Compliance

Kaseya BMS

SOC 2GDPR

Pulseway PSA

SOC 2 Type IIISO 27001GDPR

Integrations & coverage

Integrations

Kaseya BMS

Kaseya VSAIT GlueQuickBooksXero

Pulseway PSA

Pulseway RMMQuickBooksXero

Industries

Kaseya BMS

MSPsIT Service ProvidersIT Service Companies

Pulseway PSA

MSPsTechnology Support Teams

Regions

Kaseya BMS

Global

Pulseway PSA

GlobalUSEU

Vendor

Company

Kaseya BMS

Kaseya

Pulseway PSA

Pulseway

Headquarters

Kaseya BMS

Miami, Florida, USA

Pulseway PSA

Dublin, Ireland

Company size

Kaseya BMS

5,000+

Pulseway PSA

51-200

Founded

Kaseya BMS

2000

Pulseway PSA

2011

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