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HaloPSADatto Autotask PSA2 of 3 products

Side-by-side comparison of HaloPSA, Datto Autotask PSA
Product	HaloPSA by Halo Service Solutions View product	Datto Autotask PSA by Datto View product
Overview
What it is	Get the facts on HaloPSA: integrated ITIL service desk and automated recurring billing. Built for IT asset tracking. Compare it with other PSA options before you decide.	Datto Autotask PSA by Datto: CRM portal, SLA tracking and technician dispatch. Ideal for Service Desk. Deployment: cloud. See how it compares with top PSA alternatives.
Product type	All-in-One Professional Services Automation (PSA) for MSPs	Unified MSP Service Desk & Billing Automation
Best for	Managed Service Providers (MSPs), IT Services, Enterprise IT, System Integrators	MSPs, Technology Consultants
Pricing
Pricing model	Contact Vendor	Contact Vendor
Free trial	Free trial: yes	Free trial: yes
Deployment
Deployment options	SaaSCloudOn-Premise	SaaSCloud
Deployment details	Cloud SaaS; On-premises; Cloud SaaS; On-premises Server	Cloud (SaaS); Cloud SaaS platform
Data residency	United Kingdom; United States; European Union; Australia	US; EU; Global
Key features
What it offers	Integrated ITIL service desk Automated recurring billing RMM tool synchronization Project and SLA management Client self-service portal MSP service desk automation Recurring contract billing IT asset tracking	Unified service desk ticketing Recurring contract invoicing SLA tracking Technician dispatch CRM portal PSA IT Service Management Service Desk
Platform & access
API access	API access: yes	API access: yes
Single sign-on (SSO)	SSO: yes	SSO: yes
Role-based access (RBAC)	RBAC: yes	RBAC: yes
Multi-tenant	Multi-tenant: yes	Multi-tenant: yes
Mobile app	Mobile app: yes	Mobile app: yes
Supported platforms	MSP Client InfrastructureEnterprise Service DesksIT Assets	Cloud SaaSDatto RMMIT GlueKaseyaQuickBooksXero
Compliance	SOC 2 Type IIISO 27001GDPRCyber Essentials	SOC 2 Type IIISO 27001GDPR
Integrations & coverage
Integrations	NinjaOneDatto RMMConnectWiseMicrosoft 365XeroQuickBooksStripe	Datto RMMKaseya VSAQuickBooks
Industries	Managed Service Providers (MSPs)IT ServicesEnterprise ITSystem Integrators	MSPsTechnology Consultants
Regions	Global	GlobalUSEU
Vendor
Company	Halo Service Solutions	Datto
Headquarters	Stowmarket, Suffolk, United Kingdom	Norwalk, Connecticut, USA
Company size	201-500	1,000+
Founded	1994	2007

HaloPSA

by Halo Service Solutions

View product

Datto Autotask PSA

by Datto

View product

Overview

What it is

HaloPSA

Get the facts on HaloPSA: integrated ITIL service desk and automated recurring billing. Built for IT asset tracking. Compare it with other PSA options before you decide.

Datto Autotask PSA

Datto Autotask PSA by Datto: CRM portal, SLA tracking and technician dispatch. Ideal for Service Desk. Deployment: cloud. See how it compares with top PSA alternatives.

Product type

HaloPSA

All-in-One Professional Services Automation (PSA) for MSPs

Datto Autotask PSA

Unified MSP Service Desk & Billing Automation

Best for

HaloPSA

Managed Service Providers (MSPs), IT Services, Enterprise IT, System Integrators

Datto Autotask PSA

MSPs, Technology Consultants

Pricing

Pricing model

HaloPSA

Contact Vendor

Datto Autotask PSA

Contact Vendor

Free trial

HaloPSA

Datto Autotask PSA

Deployment

Deployment options

HaloPSA

SaaSCloudOn-Premise

Datto Autotask PSA

SaaSCloud

Deployment details

HaloPSA

Cloud SaaS; On-premises; Cloud SaaS; On-premises Server

Datto Autotask PSA

Cloud (SaaS); Cloud SaaS platform

Data residency

HaloPSA

United Kingdom; United States; European Union; Australia

Datto Autotask PSA

US; EU; Global

Key features

What it offers

HaloPSA

Integrated ITIL service desk
Automated recurring billing
RMM tool synchronization
Project and SLA management
Client self-service portal
MSP service desk automation
Recurring contract billing
IT asset tracking

Datto Autotask PSA

Unified service desk ticketing
Recurring contract invoicing
SLA tracking
Technician dispatch
CRM portal
PSA
IT Service Management
Service Desk

Platform & access

API access

HaloPSA

Datto Autotask PSA

Single sign-on (SSO)

HaloPSA

Datto Autotask PSA

Role-based access (RBAC)

HaloPSA

Datto Autotask PSA

Multi-tenant

HaloPSA

Datto Autotask PSA

Mobile app

HaloPSA

Datto Autotask PSA

Supported platforms

HaloPSA

MSP Client InfrastructureEnterprise Service DesksIT Assets

Datto Autotask PSA

Cloud SaaSDatto RMMIT GlueKaseyaQuickBooksXero

Compliance

HaloPSA

SOC 2 Type IIISO 27001GDPRCyber Essentials

Datto Autotask PSA

SOC 2 Type IIISO 27001GDPR

Integrations & coverage

Integrations

HaloPSA

NinjaOneDatto RMMConnectWiseMicrosoft 365XeroQuickBooksStripe

Datto Autotask PSA

Datto RMMKaseya VSAQuickBooks

Industries

HaloPSA

Managed Service Providers (MSPs)IT ServicesEnterprise ITSystem Integrators

Datto Autotask PSA

MSPsTechnology Consultants

Regions

HaloPSA

Global

Datto Autotask PSA

GlobalUSEU

Vendor

Company

HaloPSA

Halo Service Solutions

Datto Autotask PSA

Datto

Headquarters

HaloPSA

Stowmarket, Suffolk, United Kingdom

Datto Autotask PSA

Norwalk, Connecticut, USA

Company size

HaloPSA

201-500

Datto Autotask PSA

1,000+

Founded

HaloPSA

1994

Datto Autotask PSA

2007