Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Datto Autotask PSA by Datto View product | Syncro by Syncro View product |
|---|---|---|
| Overview | ||
| What it is | Datto Autotask PSA by Datto: CRM portal, SLA tracking and technician dispatch. Ideal for Service Desk. Deployment: cloud. See how it compares with top PSA alternatives. | Syncro: automated endpoint monitoring, automated OS and third-party patching and remote desktop control. Built for MSP business automation. Compare PSA alternatives. |
| Product type | Unified MSP Service Desk & Billing Automation | Unified Cloud RMM & PSA Platform for MSPs |
| Best for | MSPs, Technology Consultants | Managed Service Providers (MSPs), IT Consulting, Computer Repair, IT Support, Technology Consulting |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud (SaaS); Cloud SaaS platform | Cloud SaaS; Cloud SaaS |
| Data residency | US; EU; Global | United States; Australia |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | Cloud SaaSDatto RMMIT GlueKaseyaQuickBooksXero | Windows endpointsmacOS devicesCloud portal |
| Compliance | SOC 2 Type IIISO 27001GDPR | SOC 2 Type IIGDPR |
| Integrations & coverage | ||
| Integrations | Datto RMMKaseya VSAQuickBooks | WebrootBitdefenderAcronisSplashtopQuickBooksXeroStripePax8 |
| Industries | MSPsTechnology Consultants | Managed Service Providers (MSPs)IT ConsultingComputer RepairIT SupportTechnology Consulting |
| Regions | GlobalUSEU | Global |
| Vendor | ||
| Company | Datto | Syncro |
| Headquarters | Norwalk, Connecticut, USA | Seattle, Washington, USA |
| Company size | 1,000+ | 201-500 |
| Founded | 2007 | 2017 |
Overview
What it is
Datto Autotask PSA
Datto Autotask PSA by Datto: CRM portal, SLA tracking and technician dispatch. Ideal for Service Desk. Deployment: cloud. See how it compares with top PSA alternatives.Syncro
Syncro: automated endpoint monitoring, automated OS and third-party patching and remote desktop control. Built for MSP business automation. Compare PSA alternatives.Product type
Datto Autotask PSA
Unified MSP Service Desk & Billing AutomationSyncro
Unified Cloud RMM & PSA Platform for MSPsBest for
Datto Autotask PSA
MSPs, Technology ConsultantsSyncro
Managed Service Providers (MSPs), IT Consulting, Computer Repair, IT Support, Technology ConsultingPricing
Pricing model
Datto Autotask PSA
Contact VendorSyncro
Contact VendorFree trial
Datto Autotask PSA
Free trial: yesSyncro
Free trial: yesDeployment
Deployment options
Datto Autotask PSA
Syncro
Deployment details
Datto Autotask PSA
Cloud (SaaS); Cloud SaaS platformSyncro
Cloud SaaS; Cloud SaaSData residency
Datto Autotask PSA
US; EU; GlobalSyncro
United States; AustraliaKey features
What it offers
Datto Autotask PSA
- Unified service desk ticketing
- Recurring contract invoicing
- SLA tracking
- Technician dispatch
- CRM portal
- PSA
- IT Service Management
- Service Desk
Syncro
- Automated endpoint monitoring
- Automated OS and third-party patching
- Remote desktop control
- PowerShell scripting automation
- Integrated ticketing and billing
- Real-time asset tracking
- MSP business automation
- Remote endpoint management
Platform & access
API access
Datto Autotask PSA
API access: yesSyncro
API access: yesSingle sign-on (SSO)
Datto Autotask PSA
SSO: yesSyncro
SSO: yesRole-based access (RBAC)
Datto Autotask PSA
RBAC: yesSyncro
RBAC: yesMulti-tenant
Datto Autotask PSA
Multi-tenant: yesSyncro
Multi-tenant: yesMobile app
Datto Autotask PSA
Mobile app: yesSyncro
Mobile app: yesSupported platforms
Datto Autotask PSA
Syncro
Compliance
Datto Autotask PSA
Syncro
Integrations & coverage
Integrations
Datto Autotask PSA
Syncro
Industries
Datto Autotask PSA
Syncro
Regions
Datto Autotask PSA
Syncro
Vendor
Company
Datto Autotask PSA
DattoSyncro
SyncroHeadquarters
Datto Autotask PSA
Norwalk, Connecticut, USASyncro
Seattle, Washington, USACompany size
Datto Autotask PSA
1,000+Syncro
201-500Founded
Datto Autotask PSA
2007Syncro
2017