Compare products
Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.
| Product | Datto Autotask PSA by Datto View product | SuperOps by SuperOps View product |
|---|---|---|
| Overview | ||
| What it is | Datto Autotask PSA by Datto: CRM portal, SLA tracking and technician dispatch. Ideal for Service Desk. Deployment: cloud. See how it compares with top PSA alternatives. | SuperOps: remote monitoring and management, patch management and scripting and automation. Built for client billing and endpoint management. Compare PSA alternatives. |
| Product type | Unified MSP Service Desk & Billing Automation | Unified PSA-RMM Platform for MSPs and IT Teams |
| Best for | MSPs, Technology Consultants | MSPs, IT Service Providers, Internal IT Teams, SMBs, Education |
| Pricing | ||
| Pricing model | Contact Vendor | Contact Vendor |
| Free trial | Free trial: yes | Free trial: yes |
| Deployment | ||
| Deployment options | SaaSCloud | SaaSCloud |
| Deployment details | Cloud (SaaS); Cloud SaaS platform | Cloud (SaaS); SaaS |
| Data residency | US; EU; Global | |
| Key features | ||
| What it offers |
|
|
| Platform & access | ||
| API access | API access: yes | API access: yes |
| Single sign-on (SSO) | SSO: yes | SSO: yes |
| Role-based access (RBAC) | RBAC: yes | RBAC: yes |
| Multi-tenant | Multi-tenant: yes | Multi-tenant: yes |
| Mobile app | Mobile app: yes | Mobile app: yes |
| Supported platforms | Cloud SaaSDatto RMMIT GlueKaseyaQuickBooksXero | WindowsmacOSLinuxiOSAndroid |
| Compliance | SOC 2 Type IIISO 27001GDPR | SOC 2 Type IIGDPR |
| Integrations & coverage | ||
| Integrations | Datto RMMKaseya VSAQuickBooks | Microsoft 365QuickBooksXeroBitdefenderSentinelOneHuntressAcronisDropsuite+4 more |
| Industries | MSPsTechnology Consultants | MSPsIT Service ProvidersInternal IT TeamsSMBsEducation |
| Regions | GlobalUSEU | Global |
| Vendor | ||
| Company | Datto | SuperOps |
| Headquarters | Norwalk, Connecticut, USA | Chennai, India |
| Company size | 1,000+ | 201-500 |
| Founded | 2007 | 2020 |
Overview
What it is
Datto Autotask PSA
Datto Autotask PSA by Datto: CRM portal, SLA tracking and technician dispatch. Ideal for Service Desk. Deployment: cloud. See how it compares with top PSA alternatives.SuperOps
SuperOps: remote monitoring and management, patch management and scripting and automation. Built for client billing and endpoint management. Compare PSA alternatives.Product type
Datto Autotask PSA
Unified MSP Service Desk & Billing AutomationSuperOps
Unified PSA-RMM Platform for MSPs and IT TeamsBest for
Datto Autotask PSA
MSPs, Technology ConsultantsSuperOps
MSPs, IT Service Providers, Internal IT Teams, SMBs, EducationPricing
Pricing model
Datto Autotask PSA
Contact VendorSuperOps
Contact VendorFree trial
Datto Autotask PSA
Free trial: yesSuperOps
Free trial: yesDeployment
Deployment options
Datto Autotask PSA
SuperOps
Deployment details
Datto Autotask PSA
Cloud (SaaS); Cloud SaaS platformSuperOps
Cloud (SaaS); SaaSData residency
Datto Autotask PSA
US; EU; GlobalSuperOps
Key features
What it offers
Datto Autotask PSA
- Unified service desk ticketing
- Recurring contract invoicing
- SLA tracking
- Technician dispatch
- CRM portal
- PSA
- IT Service Management
- Service Desk
SuperOps
- Remote monitoring and management
- Patch management
- Scripting and automation
- Ticketing and SLAs
- Contracts and billing
- IT documentation
- Network monitoring
- AI agents and ticket summaries
Platform & access
API access
Datto Autotask PSA
API access: yesSuperOps
API access: yesSingle sign-on (SSO)
Datto Autotask PSA
SSO: yesSuperOps
SSO: yesRole-based access (RBAC)
Datto Autotask PSA
RBAC: yesSuperOps
RBAC: yesMulti-tenant
Datto Autotask PSA
Multi-tenant: yesSuperOps
Multi-tenant: yesMobile app
Datto Autotask PSA
Mobile app: yesSuperOps
Mobile app: yesSupported platforms
Datto Autotask PSA
SuperOps
Compliance
Datto Autotask PSA
SuperOps
Integrations & coverage
Integrations
Datto Autotask PSA
SuperOps
Industries
Datto Autotask PSA
SuperOps
Regions
Datto Autotask PSA
SuperOps
Vendor
Company
Datto Autotask PSA
DattoSuperOps
SuperOpsHeadquarters
Datto Autotask PSA
Norwalk, Connecticut, USASuperOps
Chennai, IndiaCompany size
Datto Autotask PSA
1,000+SuperOps
201-500Founded
Datto Autotask PSA
2007SuperOps
2020