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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

Datto Autotask PSAITarian2 of 3 products
Datto logo

Datto Autotask PSA

by Datto

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ITarian logo

ITarian

by ITarian

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Overview

What it is

Datto Autotask PSA

Datto Autotask PSA by Datto: CRM portal, SLA tracking and technician dispatch. Ideal for Service Desk. Deployment: cloud. See how it compares with top PSA alternatives.

ITarian

ITarian helps teams with remote endpoint monitoring. Explore features like software scripting, cloud deployment and the closest IT Service Management competitors.

Product type

Datto Autotask PSA

Unified MSP Service Desk & Billing Automation

ITarian

Cloud-Based RMM & IT Service Desk Platform for MSPs

Best for

Datto Autotask PSA

MSPs, Technology Consultants

ITarian

Managed Service Providers (MSPs), IT Services, Small Businesses, Education

Pricing

Pricing model

Datto Autotask PSA

Contact Vendor

ITarian

Contact Vendor

Free trial

Datto Autotask PSA

Free trial: yes

ITarian

Free trial: yes

Deployment

Deployment options

Datto Autotask PSA

SaaSCloud

ITarian

SaaSCloudOn-Premise

Deployment details

Datto Autotask PSA

Cloud (SaaS); Cloud SaaS platform

ITarian

Cloud SaaS; Cloud SaaS; Client Endpoint Agent

Data residency

Datto Autotask PSA

US; EU; Global

ITarian

United States; European Union; AWS Cloud Infrastructure

Key features

What it offers

Datto Autotask PSA

  • Unified service desk ticketing
  • Recurring contract invoicing
  • SLA tracking
  • Technician dispatch
  • CRM portal
  • PSA
  • IT Service Management
  • Service Desk

ITarian

  • Remote monitoring and management (RMM)
  • Integrated remote desktop access
  • Automated patch management
  • ITIL service desk ticketing
  • Software scripting
  • Remote endpoint monitoring
  • Automated software patching
  • Remote desktop IT support

Platform & access

API access

Datto Autotask PSA

API access: yes

ITarian

API access: yes

Single sign-on (SSO)

Datto Autotask PSA

SSO: yes

ITarian

SSO: yes

Role-based access (RBAC)

Datto Autotask PSA

RBAC: yes

ITarian

RBAC: yes

Multi-tenant

Datto Autotask PSA

Multi-tenant: yes

ITarian

Multi-tenant: yes

Mobile app

Datto Autotask PSA

Mobile app: yes

ITarian

Mobile app: yes

Supported platforms

Datto Autotask PSA

Cloud SaaSDatto RMMIT GlueKaseyaQuickBooksXero

ITarian

DesktopsLaptopsWindows/Linux ServersNetwork Devices

Compliance

Datto Autotask PSA

SOC 2 Type IIISO 27001GDPR

ITarian

SOC 2 Type IIISO 27001GDPR

Integrations & coverage

Integrations

Datto Autotask PSA

Datto RMMKaseya VSAQuickBooks

ITarian

Active DirectoryConnectWiseAutotaskComodo SecurityWebhooks

Industries

Datto Autotask PSA

MSPsTechnology Consultants

ITarian

Managed Service Providers (MSPs)IT ServicesSmall BusinessesEducation

Regions

Datto Autotask PSA

GlobalUSEU

ITarian

Global

Vendor

Company

Datto Autotask PSA

Datto

ITarian

ITarian

Headquarters

Datto Autotask PSA

Norwalk, Connecticut, USA

ITarian

Bloomfield, New Jersey, USA

Company size

Datto Autotask PSA

1,000+

ITarian

201-500

Founded

Datto Autotask PSA

2007

ITarian

2015

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