Compare products

Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

Datto Autotask PSAHaloPSA2 of 3 products
Datto logo

Datto Autotask PSA

by Datto

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Halo Service Solutions logo

HaloPSA

by Halo Service Solutions

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Overview

What it is

Datto Autotask PSA

Datto Autotask PSA by Datto: CRM portal, SLA tracking and technician dispatch. Ideal for Service Desk. Deployment: cloud. See how it compares with top PSA alternatives.

HaloPSA

Get the facts on HaloPSA: integrated ITIL service desk and automated recurring billing. Built for IT asset tracking. Compare it with other PSA options before you decide.

Product type

Datto Autotask PSA

Unified MSP Service Desk & Billing Automation

HaloPSA

All-in-One Professional Services Automation (PSA) for MSPs

Best for

Datto Autotask PSA

MSPs, Technology Consultants

HaloPSA

Managed Service Providers (MSPs), IT Services, Enterprise IT, System Integrators

Pricing

Pricing model

Datto Autotask PSA

Contact Vendor

HaloPSA

Contact Vendor

Free trial

Datto Autotask PSA

Free trial: yes

HaloPSA

Free trial: yes

Deployment

Deployment options

Datto Autotask PSA

SaaSCloud

HaloPSA

SaaSCloudOn-Premise

Deployment details

Datto Autotask PSA

Cloud (SaaS); Cloud SaaS platform

HaloPSA

Cloud SaaS; On-premises; Cloud SaaS; On-premises Server

Data residency

Datto Autotask PSA

US; EU; Global

HaloPSA

United Kingdom; United States; European Union; Australia

Key features

What it offers

Datto Autotask PSA

  • Unified service desk ticketing
  • Recurring contract invoicing
  • SLA tracking
  • Technician dispatch
  • CRM portal
  • PSA
  • IT Service Management
  • Service Desk

HaloPSA

  • Integrated ITIL service desk
  • Automated recurring billing
  • RMM tool synchronization
  • Project and SLA management
  • Client self-service portal
  • MSP service desk automation
  • Recurring contract billing
  • IT asset tracking

Platform & access

API access

Datto Autotask PSA

API access: yes

HaloPSA

API access: yes

Single sign-on (SSO)

Datto Autotask PSA

SSO: yes

HaloPSA

SSO: yes

Role-based access (RBAC)

Datto Autotask PSA

RBAC: yes

HaloPSA

RBAC: yes

Multi-tenant

Datto Autotask PSA

Multi-tenant: yes

HaloPSA

Multi-tenant: yes

Mobile app

Datto Autotask PSA

Mobile app: yes

HaloPSA

Mobile app: yes

Supported platforms

Datto Autotask PSA

Cloud SaaSDatto RMMIT GlueKaseyaQuickBooksXero

HaloPSA

MSP Client InfrastructureEnterprise Service DesksIT Assets

Compliance

Datto Autotask PSA

SOC 2 Type IIISO 27001GDPR

HaloPSA

SOC 2 Type IIISO 27001GDPRCyber Essentials

Integrations & coverage

Integrations

Datto Autotask PSA

Datto RMMKaseya VSAQuickBooks

HaloPSA

NinjaOneDatto RMMConnectWiseMicrosoft 365XeroQuickBooksStripe

Industries

Datto Autotask PSA

MSPsTechnology Consultants

HaloPSA

Managed Service Providers (MSPs)IT ServicesEnterprise ITSystem Integrators

Regions

Datto Autotask PSA

GlobalUSEU

HaloPSA

Global

Vendor

Company

Datto Autotask PSA

Datto

HaloPSA

Halo Service Solutions

Headquarters

Datto Autotask PSA

Norwalk, Connecticut, USA

HaloPSA

Stowmarket, Suffolk, United Kingdom

Company size

Datto Autotask PSA

1,000+

HaloPSA

201-500

Founded

Datto Autotask PSA

2007

HaloPSA

1994

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