Compare products

Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

Cisco Duo Customer IdentityForgeRock Identity Cloud2 of 3 products
Cisco logo

Cisco Duo Customer Identity

by Cisco

View product
Ping Identity logo

ForgeRock Identity Cloud

by Ping Identity

View product

Overview

What it is

Cisco Duo Customer Identity

Cisco Duo Customer Identity helps teams with frictionless customer MFA. Explore features like fraud prevention, cloud deployment and the closest CIAM competitors.

ForgeRock Identity Cloud

ForgeRock Identity Cloud is a cloud-native full-suite enterprise identity platform for Access Management and Customer Identity. See features and IAM alternatives.

Product type

Cisco Duo Customer Identity

Customer Identity & Access Management (CIAM)

ForgeRock Identity Cloud

Cloud-Native Full-Suite Enterprise Identity Platform

Best for

Cisco Duo Customer Identity

Cross-industry, Retail, E-commerce, Financial Services, Healthcare, Partner Portals

ForgeRock Identity Cloud

Global Enterprises, FinTech, Retail, Healthcare, Media

Pricing

Pricing model

Cisco Duo Customer Identity

Contact Vendor

ForgeRock Identity Cloud

Contact Vendor

Free trial

Cisco Duo Customer Identity

Free trial: yes

ForgeRock Identity Cloud

Free trial: yes

Deployment

Deployment options

Cisco Duo Customer Identity

SaaSCloud

ForgeRock Identity Cloud

SaaSCloud

Deployment details

Cisco Duo Customer Identity

Cloud; Cloud SaaS via customer portal API / SDK integration

ForgeRock Identity Cloud

Cloud-Native SaaS; Multi-Tenant Platform; Cloud-native SaaS; Tenant-isolated architecture

Data residency

Cisco Duo Customer Identity

Multi-region cloud hosting (US, EU, Canada, APAC)

ForgeRock Identity Cloud

Dedicated Tenant Cloud Regions (US, EU, APAC)

Key features

What it offers

Cisco Duo Customer Identity

  • Consumer-facing multi-factor authentication
  • Passwordless consumer sign-in
  • Fraud prevention
  • Risk-based step-up authentication
  • Seamless customer onboarding
  • Self-service credential enrollment
  • Customer account takeover protection
  • Frictionless customer MFA

ForgeRock Identity Cloud

  • Full-suite cloud IAM & CIAM
  • Visual journey orchestration
  • Passwordless authentication
  • Automated user lifecycle
  • Tenant isolation
  • IAM
  • Access Management
  • CIAM

Platform & access

API access

Cisco Duo Customer Identity

API access: yes

ForgeRock Identity Cloud

API access: yes

Single sign-on (SSO)

Cisco Duo Customer Identity

SSO: yes

ForgeRock Identity Cloud

SSO: yes

Role-based access (RBAC)

Cisco Duo Customer Identity

RBAC: yes

ForgeRock Identity Cloud

RBAC: yes

Multi-tenant

Cisco Duo Customer Identity

Multi-tenant: yes

ForgeRock Identity Cloud

Multi-tenant: yes

Mobile app

Cisco Duo Customer Identity

Mobile app: yes

ForgeRock Identity Cloud

Mobile app: yes

Supported platforms

Cisco Duo Customer Identity

Customer web portalsmobile applicationsclient interfaces

ForgeRock Identity Cloud

Web ApplicationsMobile SDKs (iOS/Android)REST APIsCloud

Compliance

Cisco Duo Customer Identity

GDPR, CCPA, PSD2 SCA, SOC 2 Type II, ISO 27001

ForgeRock Identity Cloud

SOC 2 Type IIISO 27001HIPAAGDPRFedRAMPPCI-DSS

Integrations & coverage

Integrations

Cisco Duo Customer Identity

OAuth 2.0OpenID Connect (OIDC)SAML 2.0Customer IAM directoriesREST APIs

ForgeRock Identity Cloud

Active DirectorySalesforceWorkdayServiceNowPing Identity

Industries

Cisco Duo Customer Identity

Cross-industryRetailE-commerceFinancial ServicesHealthcarePartner Portals

ForgeRock Identity Cloud

Global EnterprisesFinTechRetailHealthcareMedia

Regions

Cisco Duo Customer Identity

Global

ForgeRock Identity Cloud

GlobalUSEUAPAC

Vendor

Company

Cisco Duo Customer Identity

Cisco

ForgeRock Identity Cloud

Ping Identity

Headquarters

Cisco Duo Customer Identity

San Jose, California, USA

ForgeRock Identity Cloud

Denver, Colorado, USA

Company size

Cisco Duo Customer Identity

80,000+

ForgeRock Identity Cloud

1,500+

Founded

Cisco Duo Customer Identity

1984

ForgeRock Identity Cloud

2002

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