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Put two or three cybersecurity products side by side and see how they differ on deployment, pricing, features, integrations and compliance.

BeyondTrust Remote SupportWALLIX Bastion2 of 3 products
BeyondTrust logo

BeyondTrust Remote Support

by BeyondTrust

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Wallix logo

WALLIX Bastion

by Wallix

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Overview

What it is

BeyondTrust Remote Support

BeyondTrust Remote Support is an enterprise remote support software. It helps with IT Management through screen sharing. Explore features and compare ZTNA alternatives.

WALLIX Bastion

Evaluating WALLIX Bastion? See how this PAM tool handles OT/SCADA support and agentless PAM gateway, where it fits best and which alternatives to compare.

Product type

BeyondTrust Remote Support

Enterprise Remote Support Software

WALLIX Bastion

Privileged Access Management (PAM) & Zero-Trust Session Gateway

Best for

BeyondTrust Remote Support

Cross-industry, MSPs, Higher Education, Enterprise IT Support

WALLIX Bastion

Financial Services, Healthcare, Government, Manufacturing, Telecom, Telecommunications, Energy

Pricing

Pricing model

BeyondTrust Remote Support

Contact Vendor

WALLIX Bastion

Contact Vendor

Free trial

BeyondTrust Remote Support

Free trial: yes

WALLIX Bastion

Free trial: yes

Deployment

Deployment options

BeyondTrust Remote Support

SaaSCloudOn-Premise

WALLIX Bastion

CloudOn-Premise

Deployment details

BeyondTrust Remote Support

Cloud (SaaS); Virtual Appliance; On-premises; Cloud SaaS; Virtual appliance; On-premises

WALLIX Bastion

On-premises; Cloud; Virtual Appliance; Virtual Appliance (VMware, Hyper-V, KVM); Cloud Virtual Appliance (AWS/Azure)

Data residency

BeyondTrust Remote Support

US; EU; Global

WALLIX Bastion

France; European Union; Customer Datacenter Enclave Dependent

Key features

What it offers

BeyondTrust Remote Support

  • Screen sharing
  • Unattended access
  • Multi-monitor support
  • Remote diagnostics
  • Collaborative chat
  • Session recording
  • Remote Access
  • IT Management

WALLIX Bastion

  • Agentless PAM gateway
  • Real-time video session recording & keystroke logging
  • Automated password vaulting and rotation
  • Just-in-time access approvals
  • OT/SCADA support
  • Privileged access management
  • Administrative session auditing
  • Automated credential rotation

Platform & access

API access

BeyondTrust Remote Support

API access: yes

WALLIX Bastion

API access: yes

Single sign-on (SSO)

BeyondTrust Remote Support

SSO: yes

WALLIX Bastion

SSO: yes

Role-based access (RBAC)

BeyondTrust Remote Support

RBAC: yes

WALLIX Bastion

RBAC: yes

Multi-tenant

BeyondTrust Remote Support

Multi-tenant: yes

WALLIX Bastion

Multi-tenant: yes

Mobile app

BeyondTrust Remote Support

Mobile app: yes

WALLIX Bastion

Mobile app: no

Supported platforms

BeyondTrust Remote Support

WorkstationsServersMobile devices

WALLIX Bastion

Enterprise Datacenter ServersCloud VMsOT/SCADA DevicesNetwork Hardware

Compliance

BeyondTrust Remote Support

SOC 2ISO 27001HIPAAGDPR

WALLIX Bastion

ISO 27001SOC 2NIS 2DORAGDPRCommon Criteria EAL3+ANSSI Certified

Integrations & coverage

Integrations

BeyondTrust Remote Support

ServiceNowSalesforceZendeskJiraActive Directory

WALLIX Bastion

Active DirectoryLDAPMicrosoft Entra IDSplunkQRadarServiceNowCyberArk

Industries

BeyondTrust Remote Support

Cross-industryMSPsHigher EducationEnterprise IT Support

WALLIX Bastion

Financial ServicesHealthcareGovernmentManufacturingTelecomTelecommunications+1 more

Regions

BeyondTrust Remote Support

Global

WALLIX Bastion

Global

Vendor

Company

BeyondTrust Remote Support

BeyondTrust

WALLIX Bastion

Wallix

Headquarters

BeyondTrust Remote Support

Atlanta, Georgia, USA

WALLIX Bastion

Paris, France

Company size

BeyondTrust Remote Support

1,001-5,000

WALLIX Bastion

201-500

Founded

BeyondTrust Remote Support

1985

WALLIX Bastion

2003

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